Call NOW for more info
888.682.4862

Privacy Policy

Legal Disclaimer & Privacy Policy

Collette Travel Service, Inc. 
162 Middle Street 
Pawtucket, Rhode Island 02860 USA 
888.682.4862 
Web@ColletteVacations.com

Disclaimer

Collette shall make all reasonable efforts to keep all information in the WWW servers as accurate and up to date as possible, not withstanding this, the accuracy and timeliness of the information provided cannot be guaranteed.

All materials contained herein are for informational purposes only and Collette Travel Service, Inc. makes no representations or warranties of any kind regarding the same. Collette Travel Service Inc. disclaims all liability of any kind whatsoever arising out of the use of, or inability to use, its WWW servers and the information contained on them.

Collette Travel Service Inc. WWW servers were designed to provide information about the company, its products, and links to specific external sites. Use of this system for any purpose other than that for which it was designed is unauthorized and prohibited.

Submitted Materials

All parties submitting materials to Collette Travel Service Inc. WWW servers represent and warrant that the submission, installation, copying, distribution, and use of such materials in connection with the WWW servers will not violate any other party's proprietary or legal rights. The submitter understands and agrees that Collette Travel Service Inc. is not responsible or liable for any damage to any materials or errors created in any system as a result of anyone accessing or using the Collette Travel Service Inc. WWW servers.

This statement discloses the privacy practices for the Collette Vacations Web site.

Collettevacations.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following statement discloses our information gathering and dissemination practices for Collettevacations.com.

Collettevacations.com will not disclose or sell any of your personal information, including your name, address, credit-card number, shopping, or transaction history to any third party except as to what may be required by law. Collettevacations.com is a strong advocate of permission marketing. This means you will only receive information about vacations that you have told us you want to receive.

Choice/Opt-In

Our site provides users the opportunity to opt-in to receive email correspondence from Collette Vacations. Customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our customers, we present the option to not receive these types of communications.

Collette Vacations gives customers the following options for removing their information from our database to not receive future communications or to no longer receive our service.

  1. You can send written opt-out requests to the following postal address:
    ColletteVacations.com 
    162 Middle St. 
    Pawtucket, RI 02860
  2. Call the following telephone number: 877.451.8687

Reserve and Purchase

Our site uses an order form for customers to reserve and purchase travel services. We collect your contact information (like your email address), financial information (like your account or credit card numbers), and demographic information (like your zip/postal code and age). Where necessary, we will share information about you and your purchase with the cruise line, airline, hotel, or car rental agency you designate. We will only provide the necessary information to ensure your travel arrangements are confirmed with these travel suppliers. The travel suppliers will use your credit-card information to process your ticket or reservation.

Contests

We may at times run contests on our site in which we ask visitors for contact information (like their email address) and demographic information (like their zip/postal code, age, or income level). We use contact data from our contests to send subscribers information about our company and promotional material about the destinations they have selected. Users may opt-out of receiving future mailings; Please see the choice/opt-in section above.

Links

This web site contains links to other sites. Please be aware that Collettevacations.com is not responsible for the privacy practices of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Collettevacations.com.

Special Offers

We send all new members a welcoming email. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our customers, we present the option to not receive these types of communications. Please see our choice and opt-out above. In addition, these special offers unless otherwise noted, are land only, valid on new retail bookings only and not combinable with any offer. Please also refer to our Terms and Conditions.

Site and Service Updates

We also send the customer site and service announcement updates. Customers are not able to un-subscribe from service announcements, which contain important information about the service such as tour information and confirmation. We communicate with the customer to provide requested services and in regards to issues relating to their account via email or phone.

Cookies

Many Web sites, including Collettevacations.com, use cookie technology to help our customers navigate more efficiently. The cookie is a small text file that resides on your hard drive. From time to time, our site will request the cookie from your browser so that we can retrieve the stored information. This prevents you from having to provide the same information over and over again. Knowing how you use the site enables us to better tailor our content and services to most effectively suit your needs. Collettevacations.com never uses cookies to store personal information, such as credit-card numbers, nor can any Web site other than ours read the information we store in the cookie.

Please note that with most browsers, a customer can set the preferences to show a warning each time a cookie request is received. You can also set the browser not to accept cookies at all. However, to make your experience at Collettevacations.com as convenient as possible, we suggest that you allow your browser to accept cookies.

Correct/Update

Collettevacations.com gives users the following options for changing and modifying information previously provided:

Send mail correct/update requests to the following postal address: 
Collette Vacations 
162 Middle St. 
Pawtucket, RI 02860 
877.451.8687 
Web@ColletteVacations.com

Stated Prices

Unless otherwise stated, all prices are per person, based on double occupancy, for specific room categories and subject to availability at time of booking on selected departure dates. Airfare, transfers, port charges and government fees are additional unless otherwise specified. Rates are valid at time of posting to the internet. Offers are capacity controlled and may be withdrawn at any time without notice. Some restrictions and blackout periods may apply. Collette Vacations is not responsible for errors of omission or information that may occur as a result of the transfer of information from selected third parties, technical or human error.

Notification of Changes

If we decide to change our privacy policy, we will post these changes on our Homepage. This way, our subscribers are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time of collection, we will notify users via email. Users will have the choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Court Proceedings

We reserve the right and are sometimes required by court orders or other laws to divulge information about the customer to law enforcement authorities, to government agencies or the court.

Site Content

Please be advised that all content on any Collette Vacations web site, including (but not limited to) images, pricing and tour descriptions are the property of Collette Vacations. The taking of any content from our web site(s) without the written consent of Collette Vacations is illegal and punishable by law.

Collette Policy on Discounting

Discount Policy Summary:

The Collette policy is to not promise a discount off Collette prices (either explicit or implicit). Percentage-off offers are prohibited, as are statements that say, "We discount Collette tours." This policy is in affect for all types of online advertising, including (but not limited to) Collette promotion on a company web site, search engine or email marketing campaign.

Collette maintains the right to refuse bookings from any partner who does not comply with this policy to our satisfaction.